“Sony’s actions are costing millions of people who can’t afford it, especially when we’re in the midst of a cost-of-living crisis and consumer wallets are being squeezed like never before.” “Gaming is now the biggest entertainment industry in the UK, ahead of TV, video and music, and many vulnerable people rely on games for community and connection. The claim claims that by cutting 30% of all digital sales, Sony is artificially “leaving” customers We believe that Sony has abused its position and cheated its customers.
“With this lawsuit I am standing up for the millions of British people who have been unwittingly overcharged. “The game is up to Sony PlayStation,” Ms Neill said in a statement to Sky News. It is not clear whether the suit claims that Sony should not take any commission for third-party sales on its digital stores, or whether the 30% should simply be reduced. Sony takes 30% of every purchase made, as do Steam, Xbox and the App Store (Epic takes 12%), and it’s this cut that Neill claims is “ripping people off”. The argument apparently revolves around the terms and conditions Sony imposes on developers and publishers who want to sell games and add-on content through PlayStation Digital Stores.
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If the action is successful, each person will be entitled to somewhere between £67 and £562, plus interest. The claim, which was lodged with the Competition Appeal Tribunal last week, says it covers anyone in the UK who bought games or DLC through the PlayStation Store since August 19, 2016, which is said to be around 9 million people.
The legal claim, which has been brought by consumer rights campaigner Alex Neill, claims that Sony is in breach of competition law by requiring a cut of every purchase made on the PlayStation Store.Īccording to the claim, UK players have been “overcharged” for digital purchases by £5 billion ($5.9 billion) over the past six years. A class-action lawsuit filed against Sony in the UK accuses the PlayStation company of “ripping people off” on its digital store.
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